Cell Phone Hell

I have been a US Cellular customer for 8 years and I love them! But sadly I received a letter that they sold my contract along with any who lives in Illinois, St. Louis and Indiana to Sprint. I hate Sprint. I used to have AT&T than they switched to Cingular and they were putting extra amounts in my bills with no explanations, than Nextel who switched to Sprint who was shutting my phone off after I paid a bill and wanted more money. They did this when I locked my keys in the car and needed to call for help so I had to walk a few miles in the rain to a ranger station since I was camping. I was super frustrated. I am very sad and frustrated to have to look for a different phone since my is invalid at other companies and find a company that has good deals, customer service and doesn't drop calls. I am very nervous. I have been doing research on this for the last few days. I know this may sound silly to some since it is just a cell phone. But unfortunately I am very much attached to electronics from the hip. I lost my phone once at the Library and quickly found it but in that short time I was freaking out. I have so much information on my phone that is important that if I lost it I would feel like my arm was cut off and I wouldn't know what to do. Same with my laptop. I know there was a time that we didn't have cell phones or laptops but I am so tech savvy and attached that if we had a permanent black out like my favorite show "Revolution" I would probably have a heart attack lol. So I have narrowed it down to T-mobile and Verizon. Both have good deals but T-mobile has already pissed me off. I found the plan and phone yesterday that worked for me and sent it through online and stupidly used a credit card that was in my maiden name (They won't switch to my married last name till I sent a social security card, which I won't) so I had to talk to customer service and the guy was trying to get me to buy on the phone and kept telling me things that were wrong.( I told you I do my research and am very tech savvy. I was once offered a job at US Cellular for knowing so much about phones. If I am going to spend the money I better know the product and make sure it is worth my money and time. )So he deletes the order and tells me to redo the order which I do and it tells me to call customer service again. This time the rep tells me that my account needs verifying and this takes a few minutes than she tells me to refresh my screen, I do and then it was declining my credit card which she tells me I have to go into the store. I hate going into cell phone stores because you sit in line for awhile, They try to sell you stuff you don't want/need, and sometimes I don't like people that much lol. So I am going to try doing this online again if this doesn't work than Verizon wins by default. Ugh so frustrating. I am almost said (in a tantrum state mind you) yesterday that I was going to add my tablet to my husbands account on Sprint and not have a phone but talk on my tablet. I won't be able to text but can make phone calls and I love my tablet. Everyone laughed at me that I said this too. I just hate all of this decisions. Oh well if that is all that my problem is than I guess my life is really good :) Hopefully this gets resolved soon since I sat all day on the computer yesterday trying to figure this out. I have a no electronics/tv rule after 11am so I can spend unlimited/uninterrupted time with the kids and they are not allowed to watch tv either. So we turn on music and dance, or do crafts or go somewhere. Than during nap time I can go back online after I do my chores. My name is Heather and I am addicted to my computer,cell phone, lap top and i pod lol.